All Systems Operational
Platform availability ? Operational
90 days ago
99.68 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 23, 2022

No incidents reported today.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - This incident has been resolved.
May 18, 14:19 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 18, 14:06 CEST
Investigating - Dear user,
Since this morning, we are struggling to update tour information on the platform. You may see information that are not properly updated.

This is the list of symptoms that you may be facing :
- Tours information are not up to date
- Filters are not delivering the right results

We are investigating the situation and will update our status page as soon as we have more details about the resolution.

May 18, 11:09 CEST
May 17, 2022
Completed - The scheduled maintenance has been completed.
May 17, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 18:00 CEST
Scheduled - We inform you that next Tuesday, between 6pm and 8pm, we will release our latest developments and/or fixes.
This may result in some light slowness in the platform.
This update will have no impact on the data collection and process on orders on duty.

If you see any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com

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Mise en Production

Nous vous informons que Mardi prochain de 18h à 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.
Cela peut entrainer un léger ralentissement de la plateforme.
Cette maintenance n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous constatez des comportements inhabituels après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com

May 12, 09:18 CEST
Resolved - This incident has been resolved.
May 17, 15:01 CEST
Monitoring - Web platform and Shippeo's API are now back again, we are monitoring the fix implemented
May 17, 13:54 CEST
Update - We are continuing to investigate this issue.
May 17, 13:35 CEST
Investigating - Since 12h43 (CET), some users may face some challenges logging into the platform and sending data to Shippeo's API. Our technical team is aware of the situation and is working on a resolution as soon as possible.
We apologize for the inconvenience and will keep you updated once the platform is available again.
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Depuis 12h43 (Paris Timezone), certains utilisateurs rencontrent des difficultés pour accéder à la plateforme et envoyer des données vers l'API Shippeo. Notre équipe technique est au courant de cette situation et travaille actuellement sur sa résolution.
Veuillez nous excuser pour la gêne occasionée, nous vous revenons vers vous dès que la plateforme est à nouveau accessible.

May 17, 13:29 CEST
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022
Resolved - This incident has been resolved.
May 9, 15:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 14:07 CEST
Identified - The issue has been identified and a fix is being implemented.
May 9, 12:14 CEST
Investigating - Dear partners,

Since sunday afternoon 17h00, we are struggling to update information on the platform, you may see information that are not properly updated. However all the data is correctly collected and processed and at this stage no order will be compromised.

This is the list of symptoms that you may be facing :
- Orders are not up to date on order/tour list
- Filters are not delivering the right results

We are investigating the situation and will update our status page as soon as we have more details about the resolution.

May 9, 10:47 CEST