All Systems Operational
Uptime over the past 90 days. View historical uptime.
Platform availability ? Operational
90 days ago
99.66 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Maintenance on our infrastructure Oct 1, 2022 20:00 - Oct 2, 2022 00:00 CEST
Dear users,

We are planning an exceptional maintenance on one component of our infrastructure on Saturday 1/10 from 20h00(CET) to 24h00(CET).
This may result in temporary unavailability of the platform and our API interface.
Posted on Sep 23, 2022 - 10:20 CEST
Past Incidents
Sep 25, 2022

No incidents reported today.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Maintenance on Insights on the 2022-09-23
Completed - The scheduled maintenance has been completed.
Sep 23, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 17:00 CEST
Scheduled - Dear users,
A maintenance is planned on Insights on the 2022-09-23 from 5:00pm and 7:00pm (CET). During that time frame, Insights dashboards won't be available but this won't affect data integrity.

Thank you for your understanding.
Sep 16, 10:56 CEST
Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022
Software update
Completed - The scheduled maintenance has been completed.
Sep 20, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 18:00 CEST
Scheduled - We inform you that next Tuesday, between 6pm and 8pm, we will release our latest developments and/or fixes.
This may result in some light slowness in the platform.
This update will have no impact on the data collection and process on orders on duty.

If you see any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com

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Mise en Production

Nous vous informons que Mardi prochain de 18h à 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.
Cela peut entrainer un léger ralentissement de la plateforme.
Cette maintenance n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous constatez des comportements inhabituels après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Sep 15, 09:21 CEST
Sep 19, 2022
Delay to send EDI files
Resolved - This incident has been resolved.
Sep 19, 14:49 CEST
Monitoring - We now have resorbed the delay but keep monitoring the situation.
Sep 16, 15:48 CEST
Identified - We are currently experiencing some delays on the EDI-out flow (orders out, event-out). Files are being sent, but with some delays.
Sep 16, 12:06 CEST
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Sep 15, 2022

No incidents reported.

Sep 14, 2022
Notifications sender issue
Resolved - This incident has been resolved.
Sep 14, 15:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 11:01 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 14, 10:47 CEST
Investigating - Dear users,
We are currently experiencing an issue to send some email notifications to our users. Our technical team is aware of the issue and is currently investigating.
Sep 14, 09:32 CEST
Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.

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