The scheduled maintenance has been completed.

This incident has been resolved.

The scheduled maintenance has been completed.

Update 31 March 2025: Dear users, The issue has been resolved, and the export feature is now fully accessible on the platform. Thank you for your patience. ---- Chers utilisateurs, Le problème a été résolu et la fonction d’exportation est désormais pleinement accessible sur la plateforme. Merci pour votre patience. ----------- Dear Users, We have identified the root cause of the instability and are currently working on a solution. To ensure we provide you with the best possible solution, we want to take the necessary time for a thorough fix. As a result, the update will be released by Tuesday at 6:00 PM at the latest. In the meantime, you may experience issues with the export feature. We apologize for the inconvenience and appreciate your continued patience. Best regards. ----------- Chers utilisateurs, Nous avons identifié la cause des instabilités et sommes actuellement en train de développer une solution. Afin de vous offrir la meilleure solution possible, nous prenons le temps nécessaire pour garantir une correction complète. La mise à jour sera donc déployée au plus tard mardi prochain à 18h00. D'ici là, il est possible que vous rencontriez des difficultés avec la fonctionnalité d'exportation. Nous nous excusons pour cet inconvénient et vous remercions pour votre patience continue. Cordialement.

The scheduled maintenance has been completed.

The scheduled maintenance has been completed.

The incident has now been resolved and all impacted orders were successfully replayed. -- L'incident a été résolu et tous les ordres concernés ont été rejoués avec succès.

This incident has been resolved.

On February 20, 2025, at 16:36 (Paris Time), we encountered an issue where our Insights service stopped updating due to a blockage in the data pipeline caused by unexpected data. This resulted in delays in data reporting for users. Our engineering team promptly investigated the issue and worked diligently to resolve it. The blockage was successfully cleared, and normal data flow was restored on February 21, 2025, at 08:42 (Paris Time). The Insights service is now up-to-date and functioning normally. We appreciate your patience during this time and will continue to monitor the system to ensure stability and prevent future occurrences.