All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform ? Operational
90 days ago
99.9 % uptime
Today
Road features Operational
90 days ago
100.0 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.99 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
99.96 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
99.51 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[MAINTENANCE] Software update Apr 29, 2025 18:00-20:00 CEST

We wish to inform you that next Tuesday, between 6pm and 8pm CEST, we will release our latest developments and/or fixes.

During the time of the update, you may experience some performance degradation in the platform: we regret any inconvenience caused.

Please note that this update will have no impact on the data collection and process on orders on duty.

If you experience any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com
----
Nous vous informons que Mardi prochain, entre 18h et 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.

Pendant la durée de cette intervention, il est possible que vous constatiez une certaine dégradation des performances de la plateforme. Nous regrettons tout inconvénient causé.

Veuillez noter que cette mise en production n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Posted on Apr 24, 2025 - 13:52 CEST
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025
[INCIDENT] Latency on our web's platform
Resolved - The incident is now resolved, and latency is no longer observed on the platform.

--

L'incident est maintenant résolu. Les latences ne sont plus observées sur la plateforme.
Apr 22, 16:50 CEST
Monitoring - Dear users,

Between 11:09 and 11:26 CEST, some users may have experienced delays in data loading on our website. This issue has now been resolved, and services are operating normally. We are continuing to monitor the situation closely.

Thank you for your understanding.

------

Chers utilisateurs,

Entre 11h09 et 11h26 CEST, certains utilisateurs ont pu rencontrer des ralentissements dans le chargement des données sur notre site web. Ce problème est maintenant résolu et les services fonctionnent normalement. Nous continuons à surveiller la situation de près.

Nous vous remercions pour votre compréhension et votre patience.
Apr 22, 11:55 CEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
[INCIDENT] No Ocean Events-out and Positions-out are transmitted
Resolved - This incident has been resolved.
Apr 19, 19:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 19, 14:00 CEST
Investigating - Dear users,
Since 00:00 AM CET on April 19th, no events and no positions for the Ocean scope are being sent to external systems. We will investigate the root cause and implement a quick solution to restore the service.

We will provide more updates as soon as possible.

Thank you for your understanding and patience.
---
Chers utilisateurs,
Depuis le 19/04 à minuit (CET), aucun événement Océan ni aucune position Océan ne sont transmis aux systèmes externes. Nous allons investiguer pour identifier la cause et implémenter un correctif pour rétablir le service.

Nous vous tiendrons informé dès que possible.

Merci de votre compréhension et de votre patience.
Apr 19, 08:42 CEST
Apr 18, 2025

No incidents reported.

Apr 17, 2025
[Incident] Inconsistencies on the views
Resolved - This incident has been resolved.
Apr 17, 15:38 CEST
Monitoring - Dear users,
We experienced an issue affecting the display of accurate information on the views.
Our team identified the root cause and implemented a solution to resolve this issue promptly.

We are currently monitoring the platform to ensure it is stable.

Thank you for your understanding.
------

Chers utilisateurs,

Nous avons rencontré un problème affectant l'affichage des données sur les vues. Notre équipe technique a identifié la cause et a implémenté un correctif pour résoudre ce problème rapidement.

Nous surveillons l'activité de la plateforme pour confirmer que tout est en revenue à la normale.

Merci de votre compréhension.
Apr 17, 11:44 CEST
Apr 16, 2025

No incidents reported.

Apr 15, 2025
[MAINTENANCE] Software update
Completed - The scheduled maintenance has been completed.
Apr 15, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 18:00 CEST
Scheduled - We wish to inform you that next Tuesday, between 6pm and 8pm CET, we will release our latest developments and/or fixes.

During the time of the update, you may experience some performance degradation in the platform: we regret any inconvenience caused.

Please note that this update will have no impact on the data collection and process on orders on duty.

If you experience any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com
----
Nous vous informons que Mardi prochain, entre 18h et 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.

Pendant la durée de cette intervention, il est possible que vous constatiez une certaine dégradation des performances de la plateforme. Nous regrettons tout inconvénient causé.

Veuillez noter que cette mise en production n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Apr 10, 09:39 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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