All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform Operational
90 days ago
99.93 % uptime
Today
Road features Operational
90 days ago
99.9 % uptime
Today
Events Tracking Operational
90 days ago
99.71 % uptime
Today
Insights Dashboards Operational
90 days ago
99.94 % uptime
Today
ETA Availability Operational
90 days ago
99.95 % uptime
Today
GPS tracking Operational
90 days ago
99.76 % uptime
Today
Notifications Operational
90 days ago
99.95 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.94 % uptime
Today
Events Tracking Operational
90 days ago
99.76 % uptime
Today
Insights Dashboards Operational
90 days ago
99.94 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.88 % uptime
Today
EDI Operational
90 days ago
99.64 % uptime
Today
Parcel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 15, 2026
[INCIDENT] Delays on the transmission of Events-out on Road and Ocean to external systems
Resolved - Final Update: We are pleased to confirm that the processing delays have been fully resolved.

Following the implementation of our technical workarounds, system performance returned to normal processing times as of Tuesday, April 14th, at night.

Our team has monitored the environment throughout the subsequent cycles to ensure stability, and all operations are now functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to rectify the issue.
Apr 15, 09:09 CEST
Monitoring - Update: We have identified the root cause of the current delays. Our technical team has implemented immediate workarounds to restore normal processing speeds. These improvements are currently being monitored, and we will provide a final update as soon as the issue is fully resolved
Apr 14, 16:55 CEST
Update - We are continuing to investigate this issue.
Apr 14, 15:52 CEST
Investigating - English Version
Dear Users,

Since 12:00 CET, an ongoing incident has been impacting several outbound data transmission flows to external systems.

Current Impact:

GPS Positions: Delayed by approximately 30 minutes.

Events & Orders: A delay of up to 1 hour is affecting:

Road Events-out (at Order and Handling Unit level).

Ocean Events-out.

Orders-out.

What is NOT Impacted:

In-Platform Data: GPS positions and events continue to be correctly captured, processed, and displayed within the Shippeo platform.

Specific Flows: Positions-out V2, ETA Events-out

Our teams are actively investigating the root cause to restore normal processing speeds. We will provide further updates as the situation evolves.

Thank you for your patience and understanding.

Version Française
Chers Utilisateurs,

Depuis 12h00 CET, un incident en cours impacte plusieurs flux de transmission de données vers les systèmes externes.

Impact actuel :

Positions GPS : Retard d’environ 30 minutes.

Événements & Commandes : Un retard allant jusqu’à 1 heure affecte :

Les flux "Road Events-out" (au niveau Order et Handling Unit).

Les flux "Ocean Events-out".

Les flux "Orders-out".

Ce qui n'est PAS impacté :

Données Plateforme : Les positions GPS et les événements sont toujours correctement collectés, traités et affichés dans l'interface Shippeo.

Flux Spécifiques : Les flux Positions-out V2, ETA Events-out

Nos équipes investiguent activement afin d'identifier la cause racine et rétablir la fluidité des envois. Nous vous tiendrons informés de l'évolution de la situation.

Nous vous remercions pour votre compréhension et votre patience.
Apr 14, 13:53 CEST
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
[INCIDENT] Insights tab unavailable
Resolved - English
---------
Dear users,
The Insights module was unavailable today between 4:30 PM and 5:00 PM CET.
The issue has now been resolved, and the service is back to normal. No other services were impacted, and no data was lost.
Thank you for your understanding.

-------------

Français
---------
Chers utilisateurs,
Le module Insights a été indisponible aujourd’hui entre 16h30 et 17h00 CET.
L’incident est désormais résolu et le service est revenu à la normale. Aucun autre service n’a été impacté et aucune donnée n’a été perdue.
Nous vous remercions pour votre compréhension.
Apr 8, 04:30 CEST
Apr 7, 2026
[INCIDENT] Web Platform Accessibility
Resolved - Dear users,
The web platform was temporarily inaccessible on the 07/04/2026 between 18:03 and 18:11 CEST. Other services remained unaffected, and no data was lost during this period.

Our technical team has identified the root cause and took the necessary actions to restore the service.

Thanks for your understanding.

---
Chers utilisateurs,
La plateforme web a été temporairement inaccessible le 07/04/2026, entre 18h03 et 18h11 (CEST). Nous tenons à préciser que les autres services n'ont pas été affectés et qu'aucune donnée n'a été perdue durant cette période.

Notre équipe technique a identifié la cause et a pris les mesures nécessaires pour rétablir le service.

Nous vous remercions pour votre compréhension.
Apr 7, 18:00 CEST
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Shippeo Driver V1.6 Update for Android and iOS
Completed - The scheduled maintenance has been completed.
Apr 1, 10:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:40 CEST
Scheduled - Dear users,

We would like to inform you that a new version of our application will be available starting today.

Please note that the rollout will be gradual, meaning that drivers will gain access to the new version progressively.

For now, the app is available in the following countries only: Moldova, Romania, and Ukraine, with more countries to follow later in the week.

We strongly encourage all users to update their mobile application as soon as possible in order to benefit from the latest features and bug fixes.

You can find the full article detailing all the latest improvements in the new app here: https://helpcenter.shippeo.com/en/articles/8840898

If you encounter any unexpected behavior after the update, please do not hesitate to contact our support team at: support@shippeo.com

---------------------
French Version:
---------------------

Chers utilisateurs,

Nous souhaitons vous informer qu’une nouvelle version de notre application sera disponible à partir d’aujourd’hui.

Veuillez noter que le déploiement sera progressif : les conducteurs auront donc accès à cette nouvelle version au fur et à mesure.

Pour le moment, l’application est disponible uniquement dans les pays suivants : Moldavie, Roumanie et Ukraine, d’autres pays suivront au cours de la semaine.

Nous recommandons vivement à tous les utilisateurs de mettre à jour leur application mobile dès que possible afin de profiter des nouvelles fonctionnalités et de la correction des éventuels bugs.

Vous trouverez l’article complet présentant toutes les améliorations de cette nouvelle version ici :
https://helpcenter.shippeo.com/fr/articles/8840898

Si vous constatez un comportement inattendu après la mise à jour, n’hésitez pas à contacter notre équipe support à l’adresse suivante : support@shippeo.com
Apr 1, 09:37 CEST
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