All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform Operational
90 days ago
99.99 % uptime
Today
Road features Operational
90 days ago
99.97 % uptime
Today
Events Tracking Operational
90 days ago
99.91 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS tracking Operational
90 days ago
99.91 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.98 % uptime
Today
Events Tracking Operational
90 days ago
99.91 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
99.91 % uptime
Today
Parcel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[Maintenance] EDI-Out service Jul 17, 2026 19:00 - Jul 20, 2026 09:00 CEST

Dear users,
We would like to inform you that an exceptional update of our EDI-out dispatching service is scheduled for Friday, 17th July from 09:00 CEST to Monday, 20th July 09:00 CEST.

During this window, EDI message delivery behavior may be altered: messages may take longer than usual to be processed or delivered, as retry delays will be temporarily extended.

There is no action required on your end. Our teams will be monitoring the service throughout the maintenance period to ensure minimal disruption.

We expect normal service behavior to resume on Monday, July 20 at 09:00 (CEST).

We apologize for any inconvenience and thank you for your understanding.
Posted on Jul 01, 2026 - 07:52 CEST
Jul 3, 2026

No incidents reported today.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026
[INCIDENT] Issue affecting POD upload and download
Resolved - This incident has been resolved.
Jun 29, 17:45 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 16:27 CEST
Investigating - Dear users,
Since 14:00 CEST, an ongoing incident is affecting the upload and/or download of PODs on the web platform and via events-out.

We are actively investigating the root cause and will provide updates in the coming hours.

Thank you for your understanding and patience in the meantime.
---
Chers utilisateurs,
Un incident est en cours depuis 14h (heure FR) et affecte l'import et/ou le téléchargement des PODs sur la plateforme web et via les events-out.

Nous investiguons activement pour identifier la cause et nous vous fournirons plus d'informations dans les prochaines heures.

Merci de votre compréhension et de votre patience.
Jun 29, 15:55 CEST
[INCIDENT] Transmission delays on flow out messages
Resolved - The delay has been resolved at 2 am on Saturday 27th June.
The service has operated normally since.
Jun 29, 08:59 CEST
Identified - Dear users,

We are currently experiencing delays in the delivery of tracking events and position updates. Some data that would normally appear in real time may be delayed by up to 1 hour.

Our technical team has identified the source of the issue and is actively working on a fix. No data is being lost — all events will be delivered once normal processing resumes.

We apologize for the inconvenience and will provide an update within the next hour.
Jun 26, 16:58 CEST
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
[INCIDENT] Orders not tracked via PULL API Events-in for some organizations
Resolved - Dear users,
We have identified an incident that affected orders created prior to 26/06 at 06:00 CEST or between 26/06 at 06:00 and 29/06 03:30 CEST for a specific list of Shippeo organizations with pull API integrations.

This issue has been resolved since 29/03 at 03:30 CEST and all orders created afterward are now tracked as expected.

Thank you for your understanding.
Jun 26, 06:00 CEST
Jun 25, 2026
[INCIDENT] Insights dashboards not up-to-date
Resolved - This incident has been resolved.
Jun 25, 09:20 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 24, 10:02 CEST
Investigating - Dear users,
We have identified an incident that is affecting the data freshness on the Insights dashboards, leading to out-of-date data being displayed.
We are actively investigating the root cause and will provide updates shortly.

Thank you for your understanding and patience in the meantime.
---
Chers utilisateurs,
Nous avons identifié un incident qui affecte la mise à jour des données sur les tableaux de bord Insights, entraînant l'affichage de données obsolètes.
Nous investiguons activement pour identifier la cause et reviendrons vers vous dès que possible.

Merci de votre compréhension et de votre patience.
Jun 23, 18:23 CEST
Jun 24, 2026
Jun 23, 2026
[MAINTENANCE] Monthly Feature Activation / Activation mensuelle des nouvelles fonctionnalités
Resolved - We inform you that next Tuesday, at 2:00 PM EU/Paris, we will be activating our latest features and platform improvements.

This update is part of our monthly release cycle designed to deliver enhancements more efficiently with minimal impact on your operations. This process will have no impact on data collection or the processing of active orders.

If you notice any unexpected behavior after this update, please contact our support team at: support@shippeo.com.
--
Nous vous informons que mardi prochain, à 14h00 EU/Paris, nous procéderons à l'activation de nos dernières fonctionnalités et améliorations de la plateforme.

Cette mise à jour s'inscrit dans notre cycle de déploiement mensuel, conçu pour livrer des améliorations plus efficacement tout en minimisant l'impact sur vos opérations. Cette intervention n'aura aucun impact sur la collecte des données ni sur le traitement des ordres en cours.

Si vous constatez des comportements inhabituels après cette mise à jour, n'hésitez pas à contacter notre équipe support à : support@shippeo.com.
Jun 23, 14:00 CEST
Jun 22, 2026
[INCIDENT] - Shippeo Mobile App: Tour search function and tracking link pairing unavailable
Resolved - The incident has been resolved. The mobile app services operate as expected.
Jun 22, 18:36 CEST
Monitoring - A fix has been implemented and the Tour search and tracking link pairing functionalities are operational.

We are monitoring the situation.
Jun 22, 17:09 CEST
Identified - We are currently aware of an issue affecting the Shippeo mobile application. Some users may be experiencing difficulties searching for shipments within the app, as well as pairing via tracking links.

Our team has identified the issue and is actively working on a fix.
Jun 22, 16:59 CEST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

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