All Systems Operational

Web platform Operational
90 days ago
99.93 % uptime
Today
Road features Operational
90 days ago
99.95 % uptime
Today
Events Tracking Operational
90 days ago
99.87 % uptime
Today
Insights Dashboards Operational
90 days ago
99.94 % uptime
Today
ETA Availability Operational
90 days ago
99.95 % uptime
Today
GPS tracking Operational
90 days ago
99.91 % uptime
Today
Notifications Operational
90 days ago
99.95 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.97 % uptime
Today
Events Tracking Operational
90 days ago
99.91 % uptime
Today
Insights Dashboards Operational
90 days ago
99.94 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.88 % uptime
Today
EDI Operational
90 days ago
99.79 % uptime
Today
Parcel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

[MAINTENANCE] Monthly Feature Activation / Activation mensuelle des nouvelles fonctionnalités Apr 28, 2026 14:00-15:00 CEST

We inform you that next Tuesday, at 2:00 PM EU/Paris, we will be activating our latest features and platform improvements.

This update is part of our monthly release cycle designed to deliver enhancements more efficiently with minimal impact on your operations. This process will have no impact on data collection or the processing of active orders.

If you notice any unexpected behavior after this update, please contact our support team at: support@shippeo.com.
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Nous vous informons que mardi prochain, à 14h00 EU/Paris, nous procéderons à l'activation de nos dernières fonctionnalités et améliorations de la plateforme.

Cette mise à jour s'inscrit dans notre cycle de déploiement mensuel, conçu pour livrer des améliorations plus efficacement tout en minimisant l'impact sur vos opérations. Cette intervention n'aura aucun impact sur la collecte des données ni sur le traitement des ordres en cours.

Si vous constatez des comportements inhabituels après cette mise à jour, n'hésitez pas à contacter notre équipe support à : support@shippeo.com.

Posted on Apr 23, 2026 - 09:36 CEST
Apr 24, 2026

No incidents reported today.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Resolved - Final Update: We are pleased to confirm that the processing delays have been fully resolved.

Following the implementation of our technical workarounds, system performance returned to normal processing times as of Tuesday, April 14th, at night.

Our team has monitored the environment throughout the subsequent cycles to ensure stability, and all operations are now functioning as expected. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to rectify the issue.

Apr 15, 09:09 CEST
Monitoring - Update: We have identified the root cause of the current delays. Our technical team has implemented immediate workarounds to restore normal processing speeds. These improvements are currently being monitored, and we will provide a final update as soon as the issue is fully resolved
Apr 14, 16:55 CEST
Update - We are continuing to investigate this issue.
Apr 14, 15:52 CEST
Investigating - English Version
Dear Users,

Since 12:00 CET, an ongoing incident has been impacting several outbound data transmission flows to external systems.

Current Impact:

GPS Positions: Delayed by approximately 30 minutes.

Events & Orders: A delay of up to 1 hour is affecting:

Road Events-out (at Order and Handling Unit level).

Ocean Events-out.

Orders-out.

What is NOT Impacted:

In-Platform Data: GPS positions and events continue to be correctly captured, processed, and displayed within the Shippeo platform.

Specific Flows: Positions-out V2, ETA Events-out

Our teams are actively investigating the root cause to restore normal processing speeds. We will provide further updates as the situation evolves.

Thank you for your patience and understanding.

Version Française
Chers Utilisateurs,

Depuis 12h00 CET, un incident en cours impacte plusieurs flux de transmission de données vers les systèmes externes.

Impact actuel :

Positions GPS : Retard d’environ 30 minutes.

Événements & Commandes : Un retard allant jusqu’à 1 heure affecte :

Les flux "Road Events-out" (au niveau Order et Handling Unit).

Les flux "Ocean Events-out".

Les flux "Orders-out".

Ce qui n'est PAS impacté :

Données Plateforme : Les positions GPS et les événements sont toujours correctement collectés, traités et affichés dans l'interface Shippeo.

Flux Spécifiques : Les flux Positions-out V2, ETA Events-out

Nos équipes investiguent activement afin d'identifier la cause racine et rétablir la fluidité des envois. Nous vous tiendrons informés de l'évolution de la situation.

Nous vous remercions pour votre compréhension et votre patience.

Apr 14, 13:53 CEST
Apr 14, 2026
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.