All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform Operational
90 days ago
99.98 % uptime
Today
Road features Operational
90 days ago
99.93 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
99.56 % uptime
Today
GPS tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
100.0 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.98 % uptime
Today
EDI Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[MAINTENANCE] Disaster Recovery exercice Feb 21, 2026 10:00-12:00 CET

Dear users,
As part of our ISO 27001 certification, we will be conducting a scheduled Disaster Recovery exercise on Saturday, February 21st, from 10:00 to 12:00 (Paris Time).

This mandatory drill is designed to rigorously test our failover processes and ensure that our solutions are fully operational in the event of a major incident.

During this maintenance window, our production traffic will be temporarily rerouted to an alternate Google Cloud Platform (GCP) region in Europe. Please note that this switch may cause intermittent connection issues if our standard IP addresses are currently whitelisted within your systems.

We wish to reassure you that this infrastructure shift is strictly temporary. All services and traffic routing will be restored to our primary GCP region immediately upon completion of the exercise.

We apologize for any inconvenience this may cause and thank you for your cooperation.

--
Chers utilisateurs,
Dans le cadre de notre certification ISO 27001, nous réaliserons un exercice programmé de reprise après sinistre (Disaster Recovery) le samedi 21 février, de 10h00 à 12h00 (heure de Paris).

Cet exercice obligatoire est conçu pour tester nos processus de basculement et garantir que nos solutions restent opérationnelles en cas d'incident majeur.

Durant cette fenêtre de maintenance, notre trafic de production sera temporairement réacheminé vers une autre région Google Cloud Platform (GCP) en Europe. Veuillez noter que ce basculement peut entraîner des problèmes de connexion intermittents si nos adresses IP habituelles sont whistelistées dans vos systèmes.

Nous tenons à vous rassurer sur le fait que ce changement d'infrastructure est strictement temporaire. L'ensemble des services et du routage du trafic seront rétablis vers notre région GCP principale dès la fin de l'exercice.

Nous vous prions de nous excuser pour tout désagrément occasionné et vous remercions de votre collaboration.
Posted on Jan 15, 2026 - 11:35 CET
Jan 24, 2026

No incidents reported today.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026
[MAINTENANCE] Software update
Completed - The scheduled maintenance has been completed.
Jan 20, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 CET
Scheduled - We wish to inform you that next Tuesday, between 6pm and 8pm CET, we will release our latest developments and/or fixes.

During the time of the update, you may experience some performance degradation in the platform: we regret any inconvenience caused.

Please note that this update will have no impact on the data collection and process on orders on duty.

If you experience any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com
----
Nous vous informons que Mardi prochain, entre 18h et 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.

Pendant la durée de cette intervention, il est possible que vous constatiez une certaine dégradation des performances de la plateforme. Nous regrettons tout inconvénient causé.

Veuillez noter que cette mise en production n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Jan 15, 10:13 CET
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
[Incident] Latency on our Web platform
Resolved - This incident has been resolved.
Jan 16, 10:41 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 16, 09:17 CET
Identified - Dear users,

Since this morning, we have been experiencing an issue that is causing delays in data loading on our website. This issue affects data processed through our API. Please note that actions performed manually on the platform are not impacted and are thus reflected immediately.

No data has been lost; it is only delayed in being displayed on the platform.

Our team is actively working on a solution to resolve this issue as quickly as possible.

Thank you for your understanding.

------

Chers utilisateurs,

Depuis ce matin, nous rencontrons un problème entraînant des retards dans le chargement des données sur notre site web. Ce dysfonctionnement affecte les données traitées via l’API. Les actions effectuées manuellement sur la plateforme sont, quant à elles, visibles instantanément.

Aucune donnée n’a été perdue ; leur affichage est simplement retardé sur la plateforme.

Nos équipes travaillent activement à la résolution de ce problème dans les plus brefs délais.

Nous vous remercions pour votre compréhension.
Jan 15, 16:46 CET
Jan 15, 2026
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
[INCIDENT] Issue affecting data freshness on Insights
Resolved - This incident has been resolved.
Jan 12, 10:27 CET
Identified - Dear users,
We identified an issue affecting the data freshness on Insights dashboards since 10:42.
Investigation will be performed to resolve this issue and restore normal data refresh operations.

Please rest assured that no data loss is anticipated during the weekend.

Thank you for your patience and understanding.
---
Chers utilisateurs,
Nous avons identifié un problème affectant le rafraichissement des données sur les dashboards Insights depuis 10h42.
Une analyse sera menée pour résoudre ce problème et rétablir les temps de rafraichissement de données habituels.

Soyez assurés qu'aucune perte de données n'est prévue.

Merci de votre patience et de votre compréhension.
Jan 10, 14:10 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026
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