All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform Operational
90 days ago
100.0 % uptime
Today
Road features Operational
90 days ago
100.0 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.98 % uptime
Today
Events Tracking Operational
90 days ago
99.92 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Parcel Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 5, 2026

No incidents reported today.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

[INCIDENT] - Delays in Ocean Tracking Data Updates from EDI315 files
Resolved - This incident has been resolved.
Jul 27, 14:56 CEST
Monitoring - Our teams have identified the root cause of the delays affecting ocean tracking data updates and have applied corrective measures. The system is now processing data again and we are closely monitoring to confirm full recovery.

The data pipeline is processing normally and the backlog of ocean tracking updates is being progressively cleared.

We expect full recovery shortly and will post a final update once confirmed. No data has been lost.
Jul 23, 16:28 CEST
Identified - We are currently experiencing delays in the processing of ocean tracking data for some shipments tracked with EDI315. Tracking milestones and status updates may appear later than usual.

Our teams are actively investigating the root cause, which has been traced to a performance issue with a third-party file transfer service. No data is being lost — all updates will be processed once the issue is resolved.
Jul 23, 09:06 CEST

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Jul 22, 2026

[INCIDENT] - Ocean Shipment Tracking Updates Interrupted
Resolved - We are pleased to confirm that the disruption affecting ocean shipment tracking, which began on July 16, 2026, has been fully resolved as of July 21, 2026 at ~3:30 PM CEST.

What happened:
A configuration change deployed on July 16 caused tracking data to stop processing silently for ocean shipments. This was detected on July 20 and initially addressed, but the recovery process triggered a secondary disruption that expanded to affect all ocean tracking services. A structural fix was deployed on July 21, fully restoring the service.

Impact:
Tracking updates — including milestones, ETA calculations, and position data — were delayed or unavailable across ocean shipments during this period. No tracking data was lost. Our teams are continuing to monitor closely service behaviour to ensure full stability.

We sincerely apologize for the extended disruption and the impact this has had on your operations. We have identified the root causes and are implementing measures to prevent recurrence.
Jul 22, 09:39 CEST
Monitoring - We are pleased to confirm that our teams have restored processing and ocean shipment tracking data is now actively being caught up. No data has been lost during this incident.

Tracking information may still appear delayed while the backlog is being processed, but updates will progressively return to normal. We are monitoring the situation closely and will confirm full restoration as soon as it is complete.

We apologize for the disruption and thank you for your patience.
Jul 21, 16:10 CEST
Identified - We are providing an update on the ongoing disruption affecting ocean shipment tracking.

Our investigation has confirmed that the issue is wider than initially assessed: all ocean shipment tracking updates (including 315 and EDIFACT connections) are currently impacted, including milestone events, ETA calculations, and position updates — not only webscrapper provider tracked shipments.

Our teams are actively working on restoring the service. While we do not expect significant data loss, some tracking events occurring during this period may not be fully recovered depending on the data received from our carrier partners. We will provide full clarity on this point as soon as possible.

We sincerely apologize for the disruption.
Jul 21, 11:01 CEST
Investigating - We are currently experiencing a new disruption affecting ocean shipment tracking updates July 20, 2026 at ~12:25 PM. Tracking data for ocean shipments may appear outdated or not refreshing as expected.

We identified and resolved a related issue yesterday (July 20), but a new interruption began shortly after. Our teams have been alerted and are actively investigating the root cause.

Our technical team is currently investing this new occurence.
Jul 21, 09:29 CEST
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