All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform ? Operational
90 days ago
99.99 % uptime
Today
Road features Operational
90 days ago
99.92 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
99.99 % uptime
Today
ETA Availability Operational
90 days ago
99.48 % uptime
Today
GPS tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.54 % uptime
Today
Events Tracking Operational
90 days ago
99.0 % uptime
Today
Insights Dashboards Operational
90 days ago
98.73 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.89 % uptime
Today
EDI Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

[MAINTENANCE] - ETA infrastructure update Nov 30, 2025 19:00-20:00 CET

Dear users,
We would like to inform you that an update of our infrastructure is scheduled for Sunday, 30th November from 19:00 to 20:00 CET.

During this maintenance window, ETA computation will be affected during 30 minutes, resulting in:
- No ETA display on the web platform (lead time included)
- No ETA-based notification transmitted
- No ETA-out sent to external systems

Rest assured that we will monitor the maintenance to restore normal operations promptly.

Thank you for your understanding.
---
Chers utilisateurs,
Nous souhaitons vous informer qu’une mise à jour de notre infrastructure est planifiée le dimanche 30 novembre, de 19h00 à 20h00 CET.

Durant cette période, le calcul des ETA sera affecté pendant 30 minutes, entraînant :
- L’absence d’affichage des ETA sur la plateforme web (lead time inclus)
- L’absence de transmission des notifications basées sur les ETA
- L’absence de transmission des ETA vers les systèmes externes

Rassurez-vous, nous surveillerons la maintenance afin de rétablir rapidement les opérations normales.

Nous vous remercions de votre compréhension.
Posted on Nov 17, 2025 - 10:02 CET
Nov 29, 2025

No incidents reported today.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025
[MAINTENANCE] Software update
Completed - The scheduled maintenance has been completed.
Nov 25, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 18:00 CET
Scheduled - We wish to inform you that next Tuesday, between 6pm and 8pm CET, we will release our latest developments and/or fixes.

During the time of the update, you may experience some performance degradation in the platform: we regret any inconvenience caused.

Please note that this update will have no impact on the data collection and process on orders on duty.

If you experience any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com
----
Nous vous informons que Mardi prochain, entre 18h et 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.

Pendant la durée de cette intervention, il est possible que vous constatiez une certaine dégradation des performances de la plateforme. Nous regrettons tout inconvénient causé.

Veuillez noter que cette mise en production n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Nov 20, 09:53 CET
[INCIDENT] Ocean ETA computation
Resolved - Dear users,
We faced an issue that impacted the Shippeo Ocean ETA computation from 09:00 CET to 17:00 CET on the 25/11 due to the rupture of Ocean GPS positions from our Vessel AIS provider.

Visible symptoms:
No Shippeo ETA updated on the web's platform
No Shippeo ETA-out sent during that timeframe

Root cause:
Our AIS vessel provider stopped sending us GPS positions during that timeframe.

Next step:
The issue is resolved, and the service is now back to normal.

We thank you for your understanding and your patience on this matter.

---

Chers utilisateurs,
Nous avons rencontré un problème qui a affecté le calcul de l'ETA Shippeo Ocean entre 09:00 CET et 17:00 CET le 25/11 en raison d'une rupture des positions GPS Ocean de notre fournisseur AIS pour navires.

Symptômes visibles :
Aucune mise à jour de l'ETA Shippeo sur la plateforme web.
Aucune ETA-out Shippeo envoyée pendant cette période.

Cause profonde :
Notre fournisseur de navires AIS a cessé de nous envoyer les positions GPS pendant cette période.

Prochaine étape :
Le problème est résolu et le service fonctionne à nouveau normalement.

Nous vous remercions de votre compréhension et de votre patience.
Nov 25, 09:00 CET
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

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