All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web platform Operational
Road features Operational
Events Tracking Operational
Insights Dashboards Operational
ETA Availability Operational
GPS tracking Operational
Notifications Operational
Workflows Operational
Mobile application Operational
Ocean features Operational
Events Tracking Operational
Insights Dashboards Operational
ETA Availability Operational
GPS Tracking Operational
Notifications Operational
Ocean carriers Operational
Onboarding Automation Center (OAC) Operational
API Operational
EDI Operational
Parcel Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

[Incident] Latency on our Web platform
Resolved - Dear users,
We have experienced some latencies on our web platform this morning from 06:30 to 08:20 CEST, causing delays in accessing and browsing and white pages.
Our team has taken immediate action to restore normal service.

Thank you for your understanding.

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Chers utilisateurs,
Nous avons rencontré des latences et des cas de pages blanches à la connexion sur notre plateforme web ce matin de 06:30 to 08:20 CEST.
Notre équipe a pris des mesures immédiates pour rétablir le service normal.

Merci pour votre compréhension.
Oct 15, 08:45 CEST

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

[Maintenance] Infrastructure update
Completed - The scheduled maintenance has been completed.
Oct 10, 10:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 10:00 CEST
Scheduled - Dear users,
A planned infrastructure maintenance is scheduled on Saturday, October 10 at 10:00 CEST (Paris time) to perform database updates. The intervention is expected to last approximately 15 minutes.

During this window, you may experience a temporary delay of up to 30 minutes in the processing of GPS-based automatic events (arrival and departure updates, loading/unloading statuses).

Rest assured, no data loss is anticipated.

Please note that this maintenance will not affect access to the platform UI, API services, or order processing.

If you experience any unexpected behavior after this maintenance, please do not hesitate to contact our support team at: support@shippeo.com

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Chers utilisateurs,
Une maintenance d'infrastructure est programmée le samedi 10 octobre à 10h00 CEST (heure de Paris) afin d'effectuer des mises à jour sur nos bases de données. L'intervention devrait durer environ 15 minutes.

Pendant cette période, vous pourriez constater un retard temporaire entre 15 et 30 minutes dans le traitement des événements automatiques basés sur le tracking GPS (arrivée ou départ du site de chargement/livraison). Soyez rassurés : aucune perte de données n'est à prévoir.

Veuillez noter que cette opération n'aura aucun impact sur l'accès à l'interface, l'utilisation des API ou la création des commandes.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com
Sep 23, 18:13 CEST

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

[INCIDENT] ETA updates display and dispatch issue
Resolved - The issue affecting ETA updates is now closed.
Oct 6, 15:09 CEST
Monitoring - The issue affecting ETA updates has been resolved. ETA information is now being generated and displayed normally; ETA-based notifications and message out are operating as expected.

The incident affected ETA processing from 5 October at approximately 17:00 CEST until 6 October 13:40 CEST.

We are continuing to monitor the service to confirm that volumes remain normal.
Oct 6, 13:43 CEST
Investigating - Dear users,
We are investigating an issue affecting ETA updates. Some shipments may not display an ETA in the Shippeo platform, and ETA-based notifications or message out sent to external systems may be delayed or unavailable.

The following symptoms were observed during that timeframe:
- No ETA displayed or updated on the platform
- No ETA transmitted to external systems
- No ETA-based notifications (SMS and/or email) are sent

The issue was first detected on 5 October at approximately 17:00 CEST. The scope and cause are still under investigation.
Oct 6, 13:18 CEST

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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