Platform-wide Service Disruption

Incident Report for Shippeo

Resolved

Users experienced difficulties accessing the platform's login system. This impacted users' ability to access their accounts.

The outage lasted from 15:45 to 15:55.

The incident affected multiple services including:
Backend and Frontend login systems
API services
Processing delays
EDI-out services

Our technical team investigated and resolved the issue.

Posted Nov 29, 2024 - 16:00 CET