[INCIDENT] Degraded performance in the front office and with our API
Incident Report for Shippeo
Resolved
This incident has been resolved.
Posted Mar 14, 2024 - 15:34 CET
Monitoring
A fix has been implemented and we are monitoring the situation. Thank you for your patience and understanding.
Posted Mar 14, 2024 - 15:10 CET
Identified
The issue has been identified and a fix is being developed.
Posted Mar 14, 2024 - 15:00 CET
Investigating
We are currently investigating an issue in the front office system and our API, resulting in a 520 error, along with some complications with workflows.
Posted Mar 14, 2024 - 14:43 CET
This incident affected: Web platform and API.