All services returned to full operational capacity as of Friday around 17:30
Posted Jan 30, 2026 - 17:30 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2026 - 16:49 CET
Investigating
Dear users,
We recently experienced a technical issue that caused intermittent data loading delays on our platform between 12:00 and 16:00 (CET).
We are pleased to confirm that all services returned to full operational capacity as of Friday at 17:30. Our team continues to monitor the system to ensure ongoing stability.
Thank you for your patience and continued support. ------
Chers utilisateurs,
Nous avons rencontré un incident technique ayant entraîné des retards de chargement intermittents sur notre site entre 12h00 et 16h00.
Nous vous confirmons un retour complet à la normale depuis ce vendredi à 17h30. Nos équipes restent mobilisées pour surveiller la stabilité du système.
Nous vous remercions de votre patience et de votre compréhension.
Posted Jan 30, 2026 - 16:19 CET
This incident affected: Web platform, API, and EDI.