The issue is now resolved. We are catching up all the order requests impacted by this issue. We will let you know as soon as it ends.
Posted Apr 25, 2024 - 16:51 CEST
Investigating
Dear users, Order creations on Shippeo are processed with some delay due to an ongoing incident on our API server. Our technical team already applied a solution to quickly mitigate the issue. We will provide more updates as soon as possible.
Rest assured that no data is lost.
--- Bonjour, Les créations des ordres sur Shippeo sont traitées avec un potential retard en raison d'un incident en cours sur notre serveur API. Une solution a été appliquée par nos équipes techniques pour rétablir la situation rapidement. Nous vous tiendrons informé dès que possible.