All Systems Operational
Web platform ? Operational
90 days ago
99.88 % uptime
Today
Road features Operational
90 days ago
99.99 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS tracking Operational
90 days ago
99.98 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Mobile application Operational
90 days ago
100.0 % uptime
Today
Ocean features Operational
90 days ago
99.99 % uptime
Today
Events Tracking Operational
90 days ago
100.0 % uptime
Today
Insights Dashboards Operational
90 days ago
100.0 % uptime
Today
ETA Availability Operational
90 days ago
100.0 % uptime
Today
GPS Tracking Operational
90 days ago
99.99 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Onboarding Automation Center (OAC) Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
99.94 % uptime
Today
EDI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Dear Shippeo user,
A technical maintenance is planned on Saturday 27th, April.
During that time frame, our web’s platform may not be available. Rest assure that no data will be lost.

Our technical team will monitor the activity to ensure a smooth maintenance.

Context:
This change is necessary to prepare our upcoming ISO 27001 certification.
Following the IP address filtering performed in March, we will next strengthen our system by filtering on the unsecured API calls to upgrade our standards and make our system more scalable.
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Cher utilisateurs,
Une maintenance technique est prévue le samedi 27 avril.
Pendant cette période, notre plateforme Web peut ne pas être opérationnelle. Soyez assuré qu'aucune donnée ne sera perdue.

Notre équipe technique surveillera l'activité afin de s'assurer la maintenance se déroule comme prévu.

Contexte :
Ce changement est nécessaire pour préparer notre prochaine certification ISO 27001.
Après le filtrage des adresses IP effectué en mars, nous allons renforcer notre système en filtrant les requêtes API non sécurisées et ainsi, améliorer notre système.

Posted on Apr 09, 2024 - 12:16 CEST
Past Incidents
Apr 20, 2024

No incidents reported today.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Resolved - This incident has been resolved.
Apr 17, 18:36 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 17, 13:43 CEST
Investigating - Hello, we are facing issues with the mobile app. Users are facing a blue screen when trying to log in to the app, or the app is crashing during the order lifecycle and drivers lose their access to the app. We are working with our mobile app provider to investigate the root cause and introduce a fix to this issue. We will update you soon with more information.
Apr 17, 11:12 CEST
Apr 16, 2024
Completed - The scheduled maintenance has been completed.
Apr 16, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 CEST
Scheduled - We wish to inform you that next Tuesday, between 6pm and 8pm CET, we will release our latest developments and/or fixes.

During the time of the update, you may experience some performance degradation in the platform: we regret any inconvenience caused.

Please note that this update will have no impact on the data collection and process on orders on duty.

If you experience any unexpected behavior after this update, please do not hesitate to contact our support team at: support@shippeo.com
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Nous vous informons que Mardi prochain, entre 18h et 20h, nous effectuons une mise en production des derniers développements et/ou correctifs.

Pendant la durée de cette intervention, il est possible que vous constatiez une certaine dégradation des performances de la plateforme. Nous regrettons tout inconvénient causé.

Veuillez noter que cette mise en production n'aura aucun impact sur la récupération des données et le traitement des ordres en cours.

Si vous rencontrez un comportement inhabituel après cette maintenance, n'hésitez pas à contacter notre support à : support@shippeo.com

Apr 11, 10:02 CEST
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.